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Terms of Service

Effective Date: 28th June 2025

Welcome to Read Haven. By accessing or placing an order on our website, you agree to the following Terms of Service. Please read them carefully before using our platform.

1. Overview

Read Haven is an online store based in Pakistan that offers curated book hampers for gifting and personal use. These terms govern your access to and use of our website and services.

2. Eligibility

You must be at least 18 years old to place an order. By using our services, you confirm that you meet this requirement.

3. Ordering & Payments

  • All orders must be placed through our website or official channels.

  • Full payment is required at the time of placing the order.

  • Prices include packaging; delivery charges may apply based on location.

  • We reserve the right to cancel any order due to stock unavailability or payment issues.

4. Product Customization

Custom hampers are made based on preferences shared by the customer. Once confirmed, these orders cannot be changed or cancelled.

5. Delivery

  • We deliver across Pakistan via trusted courier partners.

  • Estimated delivery times are shared during checkout but may vary due to location or courier delays.

  • Read Haven is not liable for delivery delays caused by third-party services.

6. Returns & Refunds

Please refer to our Refund & Returns Policy for detailed information. We only offer refunds for damaged items reported within 24 hours of delivery.

7. Intellectual Property

All content, designs, and visuals on the Read Haven website and social media platforms are owned by us and may not be copied, reused, or distributed without written permission.

8. Limitation of Liability

Read Haven is not liable for indirect or incidental damages arising from product use, delayed deliveries, or website interruptions.

9. Changes to Terms

We may update these Terms of Service at any time. Continued use of the website implies acceptance of the updated terms.

10. Contact Information

For questions regarding these Terms, please contact:
📧 wajihaaltaf227@gmail.com
📞 03134221067