Refund & Returns Policy

Effective Date: 28th June 2025

At Read Haven, every hamper is prepared with care and attention. Since our products are custom-curated and gift-ready, we follow a transparent and simple return policy.

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1. Returns

Due to the personalized nature of our hampers, we currently do not accept returns once an order has been delivered, unless the product is damaged upon arrival.

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2. Refunds for Damaged Items

If your order arrives damaged or broken, we offer a full refund. To claim:

• Contact us within 24 hours of delivery

• Share clear photos or an unboxing video of the damaged item

• We’ll process your refund within 3–5 business days

📌 Note: No claims will be accepted after the 24-hour window.

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3. Order Cancellations

• Orders can be cancelled within 2 hours of placing the order.

• Once the hamper is being prepared, cancellations will not be accepted.

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4. Non-Refundable Items

• Custom or personalized hampers

• Orders delivered without any reported damage

• Delays caused by courier services (outside our control)

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5. Contact Us

To report an issue or request a refund:
 wajihaaltaf227@gmail.com
 03134221067